Performance Management
Globally, public sector management is increasingly under pressure to go beyond the implementation of policies and procedures and to produce results. This trend is also reflected in public procurement which has often been more compliance based than other disciplines due to an anti-corruption focus. Countries and organisations are under pressure to introduce systems to manage performance in public procurement and not only to monitor compliance and implementation.
On this page you will find a range of resources specifically relating to Performance Management. It is possible to search by region and/or country by making a selection below.
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Results 1 to 20 of 20 matches
Guide to a Balanced Scorecard - Performance Management Methodology
Policy and strategy documents
This Guide, by the Procurement Executives Association, describes their business system assessment program, implementation procedures, evaluation standards, and reporting process. It also establishes the conceptual framework for performance management for agency acquisition system assessments, as well as consistent techniques useful in performing the performance management administration and system oversight functions.
Uploaded: 2009-12-17 Download (external site)
Handbook on Planning, Monitoring and Evaluating for Development Results
Policy and strategy documents, Articles and literature
This UNDP handbook focuses on the importance of integrating results-based management at the design stage and includes a section on planning. Working consciously towards results requires systematic planning, monitoring and evaluation. The handbook is also intended to help support national capacities in these areas in close collaboration with national counterparts and institutions.
Uploaded: 2009-11-06 Download (external site)
Procurement Performance Measurement - Towards a Pan London Strategy
Europe & the CIS, United Kingdom
Methodologies and toolkits
This document has been prepared by the London Centre of Excellence (LCE) and presents a number of indicators and associated measures for procurement that could be adopted on a pan-London basis. It outlines the measurement framework including reasons for measuring procurement outcomes, the challenges and next steps.
Uploaded: 2009-03-09 Download (external site)
Results for Procurement Audits for the F/Y 2007/2008
Africa, Tanzania
Assessments and studies
This paper outlines the results of procurement audits carried out in Tanzanian procurement entities. The objective of the audits was to determine whether the procedures, processes and documentations for procurement were in accordance with the provisions and regulations prepared by PPRA.
Uploaded: 2008-11-21 Download
OECD/DAC Joint Venture on Monitoring the Paris Declaration (website)
Relevant websites
This is the official website of the OECD/DAC Joint Venture on Monitoring the Paris Declaration. The website provides access to guidelines, studies and case studies, and relevant links.
Uploaded: 2008-08-20 Download (external site)
Incentive Systems: Incentives, Motivation and Development Performance
Policy and strategy documents
It is possible to distinguish factors that have motivational effects from other capacity elements. Some are internal, others are external to or “in the environment” of any given system. The question of motivation is inextricably linked with capacity and needs to be analyzed and addressed on all capacity levels: individual, organization and enabling environment.
Uploaded: 2008-08-12 Download
Using a Balanced Scorecard as a Strategic Tool in Public Purchasing
Articles and literature
Purchasing professionals have recently sought methods to take on a more strategic in their organization. One strategic tool showing success is the Balanced Scorecard. This tool can assist purchasing in making a valuable contribution to the organization and aligning the purchasing and organizational strategies. This paper reviews the elements of a Balanced Scorecard and investigates how to adapt it to public purchasing. Spec...
Uploaded: 2008-08-07 Download
Software Costing Analysis Model for Evaluating Value for Money
Articles and literature
Key procurement challenges include the definition of value and the identification of Value for Money principles. In the case of software development, the failure of contemporary systems of costing and project management to create reliable, replicable cost estimation that links to the requirements of project planners and managers represents a significant deficiency in procurement theory and practice. This paper explores the ...
Uploaded: 2008-08-07 Download
Public Sector Ethics and Contract Compliance Audits
Articles and literature
Performing audits of contracts are important tools to ensure that the purpose for the agreement or the performance of a contract actually occurs. Audits will validate and measure processes that are in place, identify those that require further enhancement, and isolate weaknesses that may lead to fraud, collusion, and conflicts of interest. Contract compliance monitoring is as necessary an element to maintain an open and fai...
Uploaded: 2008-08-07 Download
Procurement Issues in Performance-Based Contracts - the World Bank Experience
Articles and literature
This paper focuses on the World Bank’s emerging experience with a promising application of performance-based contracts: Output-Based Aid (OBA) subsidies. OBA is the provision of subsidies for the delivery of and access to social or infrastructure services. Under OBA, subsidy payments are tied to measurable performing outputs, leaving the specific methods of achieving these outputs to the service provider’s discretion. While...
Uploaded: 2008-08-07 Download
Performance-Based Procurement - The Key to Effective Basic Services Provision in Developing Countries
Articles and literature
This paper presents how Performance-Based Procurement (PBP) schemes may contribute to ensure better basic public services in infrastructure and social sectors in Bank client countries; describes how the Bank procurement policies, methods, and tools have enabled its borrowers to pursue PBP approaches; and looks forward into other ways to continue assisting client countries interested in obtaining the benefits of applying the...
Uploaded: 2008-08-07 Download
Manipulating Soft Performance Indicators in Public Procurement
Articles and literature
Recent empirical evidence shows that in several e-procurement platforms vendors’ attempt to manipulate past performance indicators to increase future business. Vendors can easily manipulate such indicators when these are based on soft information. In public procurement manipulations may affect key “Soft Performance Indicators” (SPI) that public administrations frequently use for incentive and selection purpose, such as cust...
Uploaded: 2008-08-07 Download
Towards a Model for Measuring the Performance of e-Procurement Initiatives in the Australian Public Sector: A Balanced Scorecard Approach
Asia & the Pacific, Australia
Articles and literature
This research proposes a model for measuring the performance of e-Procurement initiatives in the Australian public sector.
Uploaded: 2008-08-07 Download
Benchmarking Municipal Public Procurement Activities in Finland
Europe & the CIS, Finland
Articles and literature
This research is based on a larger research project, called Lighthouse-project. The research problem of this paper is to find out: (1) whether there were differences in procurement between the municipal public organisations in Finland; (2) how the Finnish municipal public entities differ from benchmarking information in other countries; and (3) the best practices in different parts of municipal public procurement. Results o...
Uploaded: 2008-08-07 Download
Benchmarking European Public Procurement Practices: Purchasing of “Fix-Line Telephone Services” and “Paper for Printers”
Europe & the CIS, European Union
Articles and literature
The challenges of exploring how to achieve significant goals through public procurement and to compare different practices led the EU Lab network to work in 2005 on how European central purchasing bodies procure the same product category through a competitive process. As far as we know, this is the first attempt of comparing procurement practices and performances when purchasing the same good. In this article, we explain th...
Uploaded: 2008-08-07 Download
Balancing Socioeconomic and Public Procurement Reform Goals - Effective Metrics for Measuring
North America, United States of America
Articles and literature
A defining characteristic of public procurement is the requirement for purchasing professionals to comply with applicable socioeconomic laws and regulations that do not apply to the private sector. While these socioeconomic procurement programs for public agencies require additional considerations in the procurement process, they also allow agencies to benefit from the contributions that small businesses bring to an organiz...
Uploaded: 2008-08-07 Download
Managing and Monitoring Suppliers' Performance - Better Purchasing Guide
Asia & the Pacific, Australia
Procurement instructions and manuals
This Guide has been developed to provide information about simple, practical tools for developing supplier performance monitoring strategies. It explains the concept of supplier performance monitoring and provides helpful hints on when and how it should be implemented.
Uploaded: 2008-08-06 Download (external site)
Procurement Monitoring in the Tanzanian Public Sector
Africa, Tanzania
Assessments and studies
This paper discusses what is being done by the Public Procurement Regulatory Authority (PPRA) to monitor public procurement activities in Tanzania. It introduces the internationally proposed method of measurement and monitoring the performance of procurement system in the countries developed by the OECD and how the method has been used to assess the country procurement system. The paper finally discusses the System for Chec...
Uploaded: 2008-08-06 Download
Local Performance Indicators for Procurement
Europe & the CIS, United Kingdom
Policy and strategy documents
This set of local performance indicators has been developed through the Library of Local Performance Indicators (IDeA and Audit Commission) with the Society of Procurement Officers (SOPO) and a wide group of stakeholders in local government procurement. These stakeholders include local authorities, national organisations and government departments. These indicators are designed to help English local authorities with the imp...
Uploaded: 2008-08-05 Download
Feasibility Study Linking Best Value Procurement Assessment to Outcome Performance Indicators
Asia & the Pacific, Australia
Assessments and studies
This feasibility study investigates the application of the concept of best value in construction procurement in Australia. The findings of the report will be of benefit to the construction industry and in particular to public sector procurement agencies, purchasers of construction works, those involved in other types of major purchases, and small-to-medium sized sub-contracting enterprises.
Uploaded: 2008-08-05 Download